Warranty, Refund and Cancelletion Policy

Last Updated: January 2026
Because our services involve device evaluation, labor, and hardware components, refunds for completed services or installed components are generally not offered once work has begun.

1. Upfront Pricing & Approval

Customers receive clear, upfront pricing before any service is performed. No work is started without customer approval.

2. Cancellations Before Service Begins

If a customer chooses to cancel before any service work has started, they may be
eligible for a refund of any deposit paid, minus any diagnostic or evaluation fees,
if applicable.

Diagnostic or evaluation fees are non-refundable, as they cover time and expertise
already provided.

3. No Refunds After Service Completion

Once a service has been completed or components have been installed, refunds are
not provided.

In such cases, the applicable remedy is limited to warranty service as outlined below.

Most hardware-related services performed by MDT repairs – Mobile Device Techs include a 90 Day Limited Warranty, which covers:

• Workmanship related to the completed service
• Installed service components provided by MDT repairs – Mobile Device Techs

Warranty Does NOT Cover

• Physical or accidental damage after service
• Liquid or moisture damage
• Software-related issues or data loss
• Issues unrelated to the completed service
• Damage caused by subsequent service performed by another provider
• Normal wear and tear

Warranty claims do not qualify for refunds. The warranty remedy is limited to **services** or replacement of the affected service component, at our discretion.

Important Disclosures

• Service outcomes may vary depending on device condition, prior services, and component availability.
• Customers are responsible for backing up all data prior to service.
  MDT repairs – Mobile Device Techs is not responsible for data loss.
• MDT repairs – Mobile Device Techs is an independent device service provider and is not affiliated with,
  endorsed by, or authorized by any device manufacturer.
• All trademarks belong to their respective owners.

For refund or cancellation questions, please contact us at

MDT repairs – Mobile Device Techs